When taking a training course whether eLearning-based or not , there are going to be questions you have about the material.
Please limit the number of questions to a limited number in line with the cost effective price of the eLearning course. Should you need a large number of questions and issues resolved, we would be happy to setup a consulting arrangement with you. However, if your question is not related to the training material, but is more along the lines of an eLearning support question, you should contact MindShare eLearning support staff at the link below.
If so, where can I find them? This PDF is yours to keep even after the subscription time to the eLearning course expires. What if I need more than 90 days to finish the eLearning modules? You will receive an automated email 2 weeks before your access to the eLearning modules expires.
You will then have the ability to extend your access to the eLearning modules for an additional 30 days. This offer to extend access to the modules is available for purchase from two weeks before the course expires to two weeks after it expires.
Does my access to the PDF of the eLearning slides expire too? You get to keep the PDF of the eLearning slides even after the subscription time to the eLearning course expires. Is this possible? If you have recently attended one of these classes, then contact us at the link below and once you provide proof of your attendance to a MindShare course, we can offer you the corresponding eLearning course at a discounted rate. That way, the next time you take a MindShare class, the eLearning course may come bundled with the live class.
What do I get when purchasing an eLearning course? Once you purchase an eLearning course from MindShare, you get the following: Access to all the modules for that course for the duration of the subscription time most courses have a subscription length of 90 days which means you can watch it as many times as you want for 90 days.
Download a PDF of the slides presented in the eLearning modules. You can use this PDF to take notes from the eLearning course. This PDF is forever yours and does not expire after the subscription time. Can I download the modules to my machine to view offline? You must be connected to the internet and logged into your MindShare account to view the modules.
Once you purchase an eLearning course, you can watch it as many times as you want for the subscription length of that course. Most of our eLearning courses have a subscription length of 90 days, but there may be some variation. You can find out when your access to the eLearning modules is over by looking at the "My eLearning" tab of your MindShare account.
Each course that you have purchased indicates when your access to that course expires right beside the course name.
To download the latest version of a MindShare presentation that you received from attending a MindShare class, follow the instructions below: After reading these instructions, click the link below and log in to your MindShare account using your email address and password.
There is a section on that page that will allow you to retrieve your MindShare account password if you have forgotten it. You no longer have to remember some arbitrary password to open the presentation PDF. Only periodically will you be required to re-authenticate yourself to open the PDF. MindShare Presentations.
Enter your login information below to gain access to your electronic purchases and account settings. Email Address:. Click here to create a free MindShare account.
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